Plans renew automatically, monthly or yearly. In your account, open Billing and choose Manage billing to update your card, download invoices and receipts, or cancel a plan. Your payment history, with a link to each invoice, is on the same page.
Change your plan
To move to a bigger or smaller plan, or between monthly and yearly billing, open your site under Websites and use its Plan section (or Change plan in Billing). Before you confirm, you see exactly what is charged now: the new price, less the unused time on your current plan. Moving to a cheaper plan credits the difference to your next invoice. Your site, its files and its address stay as they are. A smaller plan can be chosen once your site uses less storage than that plan includes.
If a payment fails
If a renewal payment fails, we email you a link to pay the invoice and retry automatically over the next few days; your site stays online meanwhile. If your bank asks you to confirm the payment, use the same link. If the payment still cannot be collected, the site is taken offline. Pay the open invoice (Pay now in Billing, or the link in our email) and it comes back online automatically within a few minutes.